Extras setup

Extras can be preset with custom settings and linked to products.

The types of Extras that can be preset include: Tax, Obligatory surcharge, Equipment rental, Courses, Extra services, Gases, and Technical gear.

Extras setup is found under Products & extras tab of the left navigation bar.

To start, click 'create' on top of the screen. Enter the name and select from one of the following types:

Select one of the categories: Included, Obligatory, Extra cost. Extra's categories are corresponding to the similar sections of the Product allowing you to use created extras in accordance with selected category.

Next, specify when the extra needs to be paid: in advance, on board, or at the airport (if applicable), limitation of usage, price base and whether it is commissionable or not.

You can also specify products to which the extra may apply, as well as currency and amount (optional).

Tip : In this module you can specify products to which the extra may apply and amount for them. You can leave the amount field empty if you would like to customize it when adding the extra to the Product

Tip : Multiple settings for payment (i.e. in advance and on board) can be selected for the extras with Extra cost category

Tip : Please note that the currency of Extras (in case you require a prepayment) should be equivalent to the currency of your vessel. In case extras should be paid on board or in the airport different currency can be selected

Tip : Extras with Obligatory category which require prepayment will be automatically added to the cart upon option creation

Tip : A cumulative amount of extras to be paid in advance will be added automatically to the booking summary once they have been selected via Guest form application, Extras page or via Add extras modal

Choose unlimited (if the extra is used year-round) , or specify date ranges when the extra is available or not available.

Choose from the following (the list is different depending on type):

Specify if commission payable to agent applies to this extra

Click 'save'

Tip : if set as non-commissionable, the tax (GST, VAT, IVA) will be calculated from the net amount (after commission deduction)

Tip: if set as non-commissionable and the "calculated from public price" setting is enabled, the tax (e.g., GST, VAT, IVA) will be calculated based on the public amount before deducting any commission

Included extras allows to build the section of Product Inclusions similar to the Obligatory surcharges and Extra cost sections (multiple choice constructor of different items). You can decide whether you would like to make them visible only for Vessel manager (this information could be used for internal purposes like building the Profitability report) or to show them to the customers/agents as well. When included extras are set visible to all users (incl. Guests and agents) they will have additional setting which enables them to be displayed in the Guest form application / Extra services page. This tool will make it clear for customers/agents that some services offered/included and they are able either to use them (for example, free group transfer, 12l tanks, etc.) or not. Please do not use amount field in Included extras or enter 0 as an amount unless you want to set up your Product as Package.

To modify an extra click the triple dot symbol to the right of the extra and click 'edit'
(Alternatively, click on the extra to zoom in and click 'edit' on the screen that opens up to the right)
Update the details as needed and click 'save'

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To delete an extra click the triple dot symbol to the right of the extra and click 'edit'
Click 'delete'
Click 'delete' again on the pop-up screen to confirm

Extra services page in Online Booking Widget and in Intranet

You can now enable the use of a special page which allows adding extras services during option creation.

For enabling Extras Selection step on the Online Booking Widget, please go to the Widget settings and indicate whether you would like to make this step available for your direct customers.

For enabling Extras Selection step for agents and/or Fleet managers, please go to General settings and select whether you would like to have this step available respectfully.

Extras selected on this page will be displayed as added to the particular Guest in the Guest form application and on the Guests tab. In case extras need to be paid in advance the amount of these extras will be added to the booking summary automatically.

To manage (add or delete extras) please use Add services modal located on the Guest tab.