Travel extras setup

Travel extras - additional set of Extra Services can be preset with custom settings and linked to products.

Travel extras are meant to include the following additional services beyond a diving trip to clients: Accommodation, Ferry, Flights, Tours & activities, Transfers.

Travel extras setup is found under Products & extras tab of the left navigation bar.

To start, click 'Create' on top of the screen. Enter the Travel Extra name and select one of the categories: Included, Extra cost.

Travel extra's category ought to be corresponding to the similar section of the Product allowing you to use created extras in accordance with selected category.

Select from one of the following types:

Enter Travel extra details (all fields in the Extra are optional):

Tip: You’ll be able to edit specific travel extra details for each guest in the ‘Extra services’ section later on

Next, specify when the extra needs to be paid: in advance or on board, amount (optional), currency, price base.

You can also specify products to which the extra may apply, as well as whether it is commissionable to agents or not.

Tip: In this module, you can specify products to which the extra may apply and amount for them. For more flexibility, you can leave the amount field empty and fill it in when adding Travel extra to the Product

Tip: Multiple settings for payment (i.e., in advance and on board) can be selected for the extras in 'Extra cost' category

Tip: Please note that the currency of Extras (in case Extras are set to be paid in advance) should be equal to the currency of your vessel. In case extras are set to be paid on board or in the airport, different currency can be selected

Tip: A cumulative amount of extras to be paid in advance will be added automatically to the booking summary once they have been selected via Guest form application, Extras page or via Add extras modal

Included travel extras allow building the section of Product Inclusions similar to the Obligatory surcharges and Extra cost sections (multiple choice constructor of different items). You can decide whether you would like to make them visible only for Vessel manager (this information could be used for internal purposes like building the Profitability report) or to make them available to the customers/agents as well. When Zero value extras are set visible to all users (incl. Guests and agents) they will have additional setting which enables them to be displayed in the Guest form application / Extra services page. This tool will make it clear for customers/agents that some services offered/included and they are able either to use them (for example, free group transfer) or not. Please do not use amount field in Included extras or enter 0 as an amount unless you want to set up your Product as Package, find more details here.

Editing a Travel extra

To modify a travel extra click the triple dot symbol to the right of the extra and click 'Edit'
(Alternatively, click on the travel extra to zoom in and click 'edit' on the screen that opens up to the right)
Update the details as needed and click 'Save'

To delete a travel extra click the triple dot symbol to the right of the travel extra and click 'edit'
Click 'Delete'
Click 'Delete' again on the pop-up screen to confirm

Extra services page in Online Booking Widget and in Intranet

You can now enable the use of a special page which allows adding extras services during option creation.

For enabling Extras Selection step on the Online Booking Widget, please go to the Widget settings and indicate whether you would like to make this step available for your direct customers.

For enabling Extras Selection step for agents and/or Vessel managers, please go to General settings and select whether you would like to have this step available respectfully.

Travel extras selected on this page will be displayed as added to the particular Guest in the Guest form application and on the Guests tab. In case travel extras need to be paid in advance the amount of these travel extras will be added to the booking summary automatically.

To manage (add, delete travel extras or specify details) please use Add services modal located on the Guest tab. In edit mode Status and Ticket fields are available. You may use them for internal purposes.

Ad-hoc travel extras allow adding a custom travel extra which is not connected to the product to the particular guest in option/booking. To manage (add, delete ad-hoc travel extras or specify details) please use Add services modal located on the Guest tab. Click 'Add new travel extra' button, complete required details and click 'Save' to add new travel extra to the guest.