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Users

How to manage users within your Agency account

Written by Inseanq Support Team
Updated over 11 months ago

You will find a 'Users' tab in the left navigation bar. Users section provides you with access to the list of current users. Here you can edit their essential information, delete them, or add a new one if required, and change notification settings.

Adding a new user

Open Users tab, click Add user button, and fill in the required information in the pop-up:

  • Enter first name and last name

  • Enter email address

  • Enter phone number

  • Enter password

  • Reconfirm password

  • Role

  • Turn on / off notifications radio button if you would like this user to receive system notifications accordingly

  • Enable Allow user notifications only if you want to receive notifications related only to assigned options/bookings

  • Role can't be changed for the Primary user

Editing a user

To modify a user click the triple dot symbol to the right of the user and click 'edit' (or simply click on the user name in the list) and a pop-up with user details will open. Update the details as needed and click 'Save'.

Deleting a user

To delete the user use three dots symbols on the right and click Delete. It's not possible to delete Primary user (you will need to select another Primary user prior to it).

Primary user

By default, the primary user is the first user created during registration of your agency account, who is considered the administrator of your account accordingly. You can change the primary user via the three dots menu in the list of users. The primary user is marked with a star icon.

Manage notifications receiving

You can customize which notifications each user of your team receives.

  1. Click on a required User

  2. Make sure Allow system notifications is enabled.

  3. Select the notification types the user should receive:

  • New option notifications

  • Option/booking status change notifications

  • Option/booking cancellation notifications

  • Payment notifications

  • Payment notification reminders

  • Guest form notifications

  • Guest form notification reminders

  • Waiting list notifications

  • Booking request notifications

Tip: You won’t be able to save changes in the Add/Edit User modal if “Allow system notifications” is enabled and no notification types are selected. Also, individual notification settings won’t be available if you receive all notifications via the consolidated email.

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